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Survey.com - Product Manager

Company Overview

If you want to join a company where you can make an impact on thousands of people's lives, you've found it with Survey.com. 

We're an on-demand retail services company. We give people the opportunity to complete retail services gigs in local stores. Our field reps visits stores on behalf of our clients and collect retail execution data, place stickers on items, build promotional displays, stock shelves, and more. They use our app to find, schedule, and complete their work

Our clients benefit from being able to access a flexible, high-quality workforce when they need it. Field reps get the chance to earn money on their schedule and gain retail work experience. We work in all 50 states, have tens of thousands of field reps, and offices in Boston, San Francisco, Charlotte, and Portland. 

 

Job Description

Survey.com is seeking a Product Manager to join our team. Ideal candidates will have demonstrable experience in all phases of the software development lifecycle including product specification, acceptance testing, and user adoption.  They will have experience working with existing custom development to create a continuous improvement process serving both internal and external users.  They will be motivated to join a successful early stage company and become an integral team member contributing to many facets of Survey’s success.

This new Product Manager will take on primary responsibility for product planning and execution across the primary iOS and Android applications used by our field teams. This includes gathering and prioritizing product and user requirements, detailing product specifications, defining and executing acceptance processes, and driving user adoption and feedback for continuous improvement. They will team with engineering, field services, and delivery operations to create an impactful, ROI driven development backlog and ensure custom development support Survey’s revenue and operation goals.  The Product Manager will work closely with Survey’s leadership team ensuring that the development activities support the company’s overall strategy and goals.

Job Location: San Francisco, CA (SOMA neighborhood)

Responsibilities

  • Collect user input and develop effective product requirements documents with prioritized features and ROI justification
  • Document detailed product specifications and prioritize backlog
  • Define & manage 30/60/90 day product evolution plans across iOS and Android mobile applications
  • Run acceptance testing and capture user feedback to direct product refinement
  • Ensure adoption and usage of new releases by internal and external users.
  • Support development of Survey field systems and field users

Requirements

  • 2+ years as a software or technical Product Manager
  • 6+ years of general professional experience (preferably in technical roles)
  • Some work experience in a high growth environment
  • Excellent written and verbal communication skills
  • Technical background with experience in software development / UX / data management  (experience with mobile applications a plus)
  • Proven ability to influence cross-functional teams without formal authority
  • Demonstrated experienced balancing near-term and long-term objectives
  • Ability to do limited travel (5-10%, Boston, Charlotte NC, Portland)

We are an equal opportunity employer. All inquiries are kept confidential.

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